Privacy Policy

Windrush Door and Window Services Ltd takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

By accessing this website (www.windrushdoorsandwindows.co.uk), you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

To register to attend an on-line seminar or demonstration
To receive specific information from us such as a whitepaper or code sample
To sign up for a mailing list
To correspond with us
Or any other such activity that we deem necessary
Windrush Door and Window Services Ltd does not collect any personally identifiable financial or health-related information. We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

Windrush Door and Window Services Ltd owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about promotions, new services, or important website changes. Windrush Door and Window Services Ltd may share this information with its business partners for the specific purpose of a promotion or service offering.

Are “Cookies” used on the website?

“Cookies” are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Windrush Door and Window Services Ltd site if you do so.

How is personally identifiable information safeguarded?

Windrush Door and Window Services Ltd utilizes industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24 hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other web sites

Windrush Door and Window Services Ltd web site may contain links to other internet web sites. Windrush Door and Window Services Ltd neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-Windrush Door and Window Services Ltd web sites.

How to opt out of correspondence

Based on the information a user has provided, Windrush Door and Window Services Ltd may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

This June Windrush installed 39 Pvcu windows to our student accommodation block at Rewley Abbey Court. The work required them to install the windows while residents were in occupation, some with young children. Windrush carried out a full risk and method statement and appraisal to carry out the works in a safe manner with multi-occupation to consider. Full scaffolding and access booms were used with everything being alarmed and fenced off with appropriate signage in place. The Windrush team involved had all the necessary accreditation holding CSCS cards, asbestos awareness trained, CRB checked etc. The windows were as per our requested specification with Windrush being the most competitive out of the competition. The College are very pleased with all aspects of the work carried out and will be using Windrush on our future projects.

Steve Williams, Buildings and Estates

Green Templeton College, Oxford

Windrush have installed new pvcu patio doors in the residents homes on site. The window installers being friendly and polite and having a nice demeanour and getting on well with the residents. The work was carried out in a professional manor with their work being clean and tidy all with an insurance baked guarantee. I would have no hesitation in recommending them to others.

Alex Jordan, Site Manager

Swinbrook Court, Langdale Gate, retirement and sheltered housing, Witney, Oxon

I would just like to say that I was very impressed by the two young men who came to do the windows yesterday, they were very efficient, had impeccable manners and they cleared up after themselves which was a joy.

Windrush serviced two Velux windows and re-glazed with new sealed units, re-glazed a bedroom window with three sealed units, and re-glazed a conservatory upgrading sealed units to “Low E Argon” gas and thermal bar

Emma Sadler

Yew Tree Farm, Abingdon Road

During the School holidays the Windrush team carried out window adaption works for the School. Windrush installed remote window winding equipment to our high level windows that have been a health and safety issue with pupils and staff standing on chairs to open. I can recommend Windrush for their professional approach, competitive pricing and ability to accommodate our requirements during a busy time with many other trades on site. They were willing to change their work schedule to accommodate changing circumstances on site.

Neil Baker, Estates Manager

St Helen & St Katherine School, Abingdon, Oxon

Windrush recently attended our Academy and replaced damaged window hinges and handles with great success. The Windrush Team who carried the work out were very professional with the work being carried out during normal School hours. The Health and Safety aspect being covered with the adoption of measures from their risk assessment and method statement being carried out.

Steve Bryan, Estates Team

The Oxford Academy, Sandy Lane, Oxford

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"The ongoing repeat business we receive is testament to our hard work and dedication in providing our home and business customers with the best possible window and door solutions, tailored to meet their exact needs. No two jobs are the same and we treat all our customers as valued individuals."
Steve Sherbourne, Managing Director

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