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5 Common Roller Shutter Problems and How to Fix Them

September 17, 2019 Steve Sherbourne

Roller shutters play a pivotal role in your company’s security set-up. If your shutters become damaged this can leave both your premises and your stock vulnerable.

As there are a few mechanical aspects to roller shutters sometimes things can go wrong. Fortunately for you, we’re going to share 5 of the most common roller shutter problems and how you can fix them.

Shutters won’t open or shut

One of the most common issues is roller shutters failing to completely open or shut. As a first step you should check to see if the power source is actually switched on. Look for lights to help indicate this, and try turning it on and off again to see if this fixes the issue. If you’re still experiencing issues after checking this you can then look for another solution.


This is can be another issue with roller shutters. If the shutter has been in constant use over a period of time it becomes hot and can eventually lead to overheating. If you suspect this may be the cause of your problems then you may be wise to give your shutters some time to cool off before attempting to operate them again.

Shutters are sticking

If your shutters are becoming increasingly sticky or jammed then this may indicate a lubrication issue. Here, WD40 will be your best friend. If you simply line the rails of your system with WD40 this could resolve the issue. This technique also puts an end to any unpleasant screeching sounds your shutters may also be making.

Shutters only shutting halfway

Automated roller shutters operate based off of proximity sensors and when these sensors become dirty or become uneven it can lead to them only shutting halfway. To fix this you will need to make sure your sensors are aligned, clean of any dirt, and not structurally damaged. After giving them a good clean check to see if this has fixed the issue.

Shutter condition

Sometimes it can simply be down the overall condition of your shutters that are causing you problems. In commercial settings, your shutter may be on the receiving end of dents and dings from other vehicles. Minor issues shouldn’t impact the doors overall functionality, however, we advise getting in touch with a professional to assess any larger cracks or dents.

If rolling shutters are well maintained and cared for then they can be a real aid to your business for years to come. If your roller shutters are experiencing difficulties then you shouldn’t hesitate to get in touch with us. Roller shutters play an important role, yet they are one of the business items many of us take for granted. Talk to us about your shutters, even if just to find out more about improving shutter security. We’re here to help and advise you.

This June Windrush installed 39 Pvcu windows to our student accommodation block at Rewley Abbey Court. The work required them to install the windows while residents were in occupation, some with young children. Windrush carried out a full risk and method statement and appraisal to carry out the works in a safe manner with multi-occupation to consider. Full scaffolding and access booms were used with everything being alarmed and fenced off with appropriate signage in place. The Windrush team involved had all the necessary accreditation holding CSCS cards, asbestos awareness trained, CRB checked etc. The windows were as per our requested specification with Windrush being the most competitive out of the competition. The College are very pleased with all aspects of the work carried out and will be using Windrush on our future projects.

Steve Williams, Buildings and Estates

Green Templeton College, Oxford

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Swinbrook Court, Langdale Gate, retirement and sheltered housing, Witney, Oxon

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Emma Sadler

Yew Tree Farm, Abingdon Road

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St Helen & St Katherine School, Abingdon, Oxon

Windrush recently attended our Academy and replaced damaged window hinges and handles with great success. The Windrush Team who carried the work out were very professional with the work being carried out during normal School hours. The Health and Safety aspect being covered with the adoption of measures from their risk assessment and method statement being carried out.

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The Oxford Academy, Sandy Lane, Oxford

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